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PECB ISO-IEC-27035-Lead-Incident-Manager Exam Syllabus Topics:

Topic	Details
Topic 1	Implementing incident management processes and managing information security incidents: This section of the exam measures skills of Information Security Analysts and covers the practical implementation of incident management strategies. It looks at ongoing incident tracking, communication during crises, and ensuring incidents are resolved in accordance with established protocols.
Topic 2	Preparing and executing the incident response plan for information security incidents: This section of the exam measures skills of Incident Response Managers and covers the preparation and activation of incident response plans. It focuses on readiness activities such as team training, resource allocation, and simulation exercises, along with actual response execution when incidents occur.
Topic 3	Information security incident management process based on ISO IEC 27035: This section of the exam measures skills of Incident Response Managers and covers the standardized steps and processes outlined in ISO IEC 27035. It emphasizes how organizations should structure their incident response lifecycle from detection to closure in a consistent and effective manner.
Topic 4	Designing and developing an organizational incident management process based on ISO IEC 27035: This section of the exam measures skills of Information Security Analysts and covers how to tailor the ISO IEC 27035 framework to the unique needs of an organization, including policy development, role definition, and establishing workflows for handling incidents.
Topic 5	Fundamental principles and concepts of information security incident management: This section of the exam measures skills of Information Security Analysts and covers the core ideas behind incident management, including understanding what constitutes a security incident, why timely responses matter, and how to identify the early signs of potential threats.

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PECB Certified ISO/IEC 27035 Lead Incident Manager Sample Questions (Q23-Q28):

NEW QUESTION # 23
Scenario 8: Moneda Vivo, headquartered in Kuala Lumpur. Malaysia, is a distinguished name in the banking sector. It is renowned for its innovative approach to digital banking and unwavering commitment to information security. Moneda Vivo stands out by offering various banking services designed to meet the needs of its clients. Central to its operations is an information security incident management process that adheres to the recommendations of ISO/IEC 27035-1 and 27035-2.
Recently. Moneda Vivo experienced a phishing attack aimed at its employees Despite the bank's swift identification and containment of the attack, the incident led to temporary service outages and data access issues, underscoring the need for improved resilience The response team compiled a detailed review of the attack, offering valuable insights into the techniques and entry points used and identifying areas for enhancing their preparedness.
Shortly after the attack, the bank strengthened its defense by implementing a continuous review process to ensure its incident management procedures and systems remain effective and appropriate While monitoring the incident management process, a trend became apparent. The mean time between similar incidents decreased after a few occurrences; however, Moneda Vivo strategically ignored the trend and continued with regular operations This decision was rooted in a deep confidence in its existing security measures and incident management protocols, which had proven effective in quick detection and resolution of issues Moneda Vivo's commitment to transparency and continual improvement is exemplified by its utilization of a comprehensive dashboard. This tool provides real time insights into the progress of its information security incident management, helping control operational activities and ensure that processes stay within the targets of productivity, quality, and efficiency. However, securing its digital banking platform proved challenging.
Following a recent upgrade, which included a user interface change to its digital banking platform and a software update, Moneda Vivo recognized the need to immediately review its incident management process for accuracy and completeness. The top management postponed the review due to financial and time constraints.
Based on scenario 8, Moneda Vivo has recently upgraded its digital banking platform. In line with the continual improvement process, Moneda Vivo has decided to review the information security incident management process for accuracy immediately after the software update. Is this recommended?

A. No, the incident management process should be evaluated after a significant technological overhaul to ensure the system is up-to-date
B. No, the incident management process should be reviewed when the bank's annual audit is conducted
C. Yes, the incident management process should be reviewed after any minor software update

Answer: A

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
According to ISO/IEC 27035-1:2016, Clause 7.1 and ISO/IEC 27035-2:2016, Clause 7.3.3, it is advised to review and revise the information security incident management process following major organizational or technical changes. These changes include upgrades, system overhauls, and structural IT shifts. While minor updates may not necessitate a full review, significant technological updates, such as those affecting core digital banking platforms, should trigger immediate evaluation to ensure continued relevance and effectiveness of incident response strategies.
In the scenario, Moneda Vivo recognized the need for a review but delayed it, which could pose risks. Option C accurately reflects ISO guidance.
Reference:
ISO/IEC 27035-1:2016 Clause 7.1: "Reviews should be performed after major changes or after information security incidents." ISO/IEC 27035-2:2016 Clause 7.3.3 Correct answer: C
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NEW QUESTION # 24
Scenario 3: L&K Associates is a graphic design firm headquartered in Johannesburg, South Africa. It specializes in providing innovative and creative design solutions to clients across various industries. With offices in multiple parts of the country, they effectively serve clients, delivering design solutions that meet their unique needs and preferences.
In its commitment to maintaining information security, L&K Associates is implementing an information security incident management process guided by ISO/IEC 27035-1 and ISO/IEC 27035-2. Leona, the designated leader overseeing the implementation of the incident management process, customized the scope of incident management to align with the organization's unique requirements. This involved specifying the IT systems, services, and personnel involved in the incident management process while excluding potential incident sources beyond those directly related to IT systems and services.
Based on scenario 3, did Leona follow all the ISO/IEC 27035-1 guidelines when communicating the information security incident management policy to interested parties?

A. No, she should also communicate the incident reporting procedures and specify the appropriate contact for further information
B. No, she should also communicate how often the information security incident policies are updated and revised
C. Yes, she effectively communicated the outcomes of incidents and strategies to minimize recurrence, meeting the necessary communication requirements

Answer: A

Explanation:
Comprehensive and Detailed Explanation:
According to ISO/IEC 27035-1:2016, effective communication of the incident management policy must include not only policy content, roles, and responsibilities but also specific procedural aspects-such as how to report an incident and who to contact. This ensures that all stakeholders clearly understand their responsibilities in the event of an incident and know how to respond.
In the scenario, Leona communicated the outcomes of incidents, mitigation strategies, personnel obligations, and policy content. However, she did not include the incident reporting procedures or contact points, which are essential components of incident communication as per ISO guidelines.
Reference:
ISO/IEC 27035-1:2016, Clause 6.1: "Communication of the incident management policy should include reporting channels, escalation contacts, and policy revision frequency." Therefore, the correct answer is B.
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NEW QUESTION # 25
Scenario 2: NoSpace, a forward-thinking e-commerce store based in London, is renowned for its diverse products and advanced technology. To enhance its information security, NoSpace implemented an ISMS according to ISO/IEC 27001 to better protect customer data and ensure business continuity. Additionally, the company adopted ISO/IEC 27035-1 and ISO/IEC 27035-2 guidelines. Mark, the incident manager at NoSpace, strategically led the entire implementation. He played a crucial role in aligning the company's ISMS with the requirements specified in ISO/IEC 27001, using ISO/IEC 27035-1 guidelines as the foundation.
During a routine internal audit, a minor anomaly was detected in the data traffic that could potentially indicate a security threat. Mark was immediately notified to assess the situation. Then, Mark and his team immediately escalated the incident to crisis management to handle the potential threat without further assessment. The decision was made to ensure a swift response.
After resolving the situation, Mark decided to update the incident management process. During the initial phase of incident management, Mark recognized the necessity of updating NoSpace's information security policies. This included revising policies related to risk management at the organizational level as well as for specific systems, services, or networks. The second phase of the updated incident management process included the assessment of the information associated with occurrences of information security events and the importance of classifying events and vulnerabilities as information security incidents. During this phase, he also introduced a 'count down' process to expedite the evaluation and classification of occurrences, determining whether they should be recognized as information security incidents.
Mark developed a new incident management policy to enhance the organization's resilience and adaptability in handling information security incidents. Starting with a strategic review session with key stakeholders, the team prioritized critical focus areas over less impactful threats, choosing not to include all potential threats in the policy document. This decision was made to keep the policy streamlined and actionable, focusing on the most significant risks identified through a risk assessment. The policy was shaped by integrating feedback from various department heads to ensure it was realistic and enforceable. Training and awareness initiatives were tailored to focus only on critical response roles, optimizing resource allocation and focusing on essential capabilities.
Based on scenario 2, was Mark's information security incident management policy appropriately developed?

A. No, the purpose of the information security incident management policy was not appropriately defined, as it failed to address all potential threats
B. Yes, the information security incident management policy was appropriately developed
C. No, he should have outlined any awareness and training initiatives within the organization that are related to incident management

Answer: B

Explanation:
-
Comprehensive and Detailed Explanation From Exact Extract:
Yes, Mark's approach to developing NoSpace's information security incident management policy was aligned with the structured guidelines outlined in ISO/IEC 27035-1 and ISO/IEC 27035-2. These standards emphasize the importance of establishing an effective and realistic policy framework that supports the identification, management, and learning from information security incidents.
ISO/IEC 27035-1:2016, Clause 6.1, outlines the core components of the "Prepare" phase of the incident management lifecycle. A well-developed incident management policy should:
* Define the purpose, scope, and applicability of the policy
* Focus on critical assets and threats identified through a formal risk assessment
* Be shaped by stakeholder input
* Be realistic, enforceable, and capable of being integrated across departments
* Include training and awareness tailored to relevant personnel
In this scenario, Mark held a strategic session with stakeholders, ensured the policy was risk-based, and tailored training initiatives to critical roles only - which aligns precisely with ISO guidance on optimizing resource allocation and ensuring enforceability.
Option A is incorrect because the scenario clearly states that Mark implemented training and awareness initiatives tailored to critical response roles, which meets ISO/IEC 27035-1 expectations.
Option B is incorrect because ISO/IEC 27035-1 emphasizes prioritization of high-risk threats rather than attempting to address all potential threats equally. A focused and actionable policy that targets the most significant risks is more practical and aligns with international best practices.
Reference Extracts:
* ISO/IEC 27035-1:2016, Clause 6.1: "The preparation phase should include the definition of incident management policy, development of procedures, and awareness/training initiatives."
* ISO/IEC 27035-2:2016, Clause 5.1: "The policy should be concise, focused on relevant threats, and shaped by organizational structure and risk appetite."
* ISO/IEC 27001:2022, Annex A.5.25 & A.5.27: "Clear roles, responsibilities, and awareness should be assigned and supported through training."
Therefore, the correct answer is: C. Yes, the information security incident management policy was appropriately developed.

NEW QUESTION # 26
What is the primary function of a single type of IRT?

A. Monitoring targets from remote locations
B. Enhancing the reliability of incident response activities
C. Managing incidents within a specified organization

Answer: C

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
A single-type Incident Response Team (IRT), as defined in ISO/IEC 27035-1:2016, is responsible for managing and coordinating incident response within a specific organization or business unit. Its scope typically covers the entire lifecycle of incident handling-preparation, detection, containment, response, recovery, and lessons learned-focused solely on the needs of that particular entity.
This contrasts with a coordinating or multi-party IRT, which may support multiple organizations or coordinate between units. While Option A is a byproduct of a well-functioning IRT, it is not its core function.
Option B (monitoring) may fall under a SOC, but not the primary function of a single IRT.
Reference Extracts:
ISO/IEC 27035-1:2016, Clause 6.5.1: "An organization may establish a single IRT responsible for handling all incidents affecting the organization." ISO/IEC 27035-2:2016, Clause 6.2.3: "Single IRTs typically manage incidents internally and directly support the organization's response processes." Correct answer: C
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NEW QUESTION # 27
What role does the incident coordinator play during the response phase?

A. Coordinating the activities of IRTs and monitoring response time
B. Initiating the response actions immediately
C. Assessing if the event is a potential or confirmed security incident

Answer: A

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
The incident coordinator plays a vital managerial and operational role in guiding and synchronizing the efforts of Incident Response Teams (IRTs). ISO/IEC 27035-2:2016, Clause 7.2.2 describes the role as one that involves coordination of resources, communication, and oversight to ensure that all phases of the response are executed according to procedure and within acceptable timelines.
Responsibilities include:
Assigning roles and responsibilities
Overseeing containment, eradication, and recovery efforts
Communicating with stakeholders
Tracking incident metrics and resolution progress
Initiating the response (Option B) is typically a decision taken collectively or by senior management or the IMT after classification. Assessing the nature of an event (Option C) falls under the detection and classification phase, not the coordinator's primary role during response.
Reference:
ISO/IEC 27035-2:2016, Clause 7.2.2: "The incident coordinator is responsible for leading and coordinating the incident response process, ensuring timely and efficient execution." Correct answer: A
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NEW QUESTION # 28
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